Refund Policy

Workshop & Class Refund Policy

At Our Social Circle, workshops and classes are intentionally designed with limited capacity and advance preparation. Please review this policy carefully before registering.

No Refund Policy (General)

  • All workshops and classes are non-refundable.

  • This includes:

    • Single-session workshops

    • Drop-in classes

    • Special events

    • Virtual or in-person sessions

No refunds will be issued for missed classes, late arrivals, early departures, or no-shows.

Multi-Week Programs — Limited Refund Exception

  • Participants enrolled in multi-week programs may request a refund after the first class only if the program is not a good fit.

  • Refund requests must be submitted within 24 hours after completion of the first class.

  • If approved:

    • The refund will apply to remaining unused sessions only.

    • The cost of the first class is non-refundable.

After the first class and refund window:

  • No refunds will be issued for any remaining sessions.

Transfers & Credits (With Advance Notice)

  • Participants who notify us in advance that they will miss a class may receive:

    • A one-time transfer to a future workshop or class of equal value (subject to availability), or

    • A store credit to be used toward a future Our Social Circle workshop or eligible program.

  • Notification must be received at least 24 hours prior to the scheduled class or workshop start time.

No-Shows / No Call / No Email

  • No transfers, credits, or refunds will be issued for:

    • No-shows

    • Failure to notify us in advance

    • Missed classes without communication

Missed Sessions in Multi-Week Programs

  • Credits or transfers apply only to the specific missed session.

  • Missed sessions do not pause, extend, or prorate the program.

Cancellations by Our Social Circle

  • If a workshop or class is canceled by Our Social Circle, participants will receive:

    • A full credit toward a future workshop or class, or

    • The option to transfer to a rescheduled session.

Contact

All attendance notifications and refund requests must be submitted to:
📧 oursocialcircle.fl@gmail.com

 

Refund Policy — Shop (Products)

 

At Our Social Circle, we want you to feel confident in your purchase. Please review our refund policy carefully before completing your order.

Returns & Exchanges

  • We accept returns on unused, unworn, and unopened items within 14 days of delivery.

  • Items must be returned in their original condition and packaging.

  • Proof of purchase is required.

Non-Returnable Items

The following items are final sale and not eligible for return or refund:

  • Digital products or downloadable items

  • Workshop tickets or event-related purchases

  • Custom, personalized, or made-to-order items

  • Clearance or sale items

Refunds

  • Approved refunds will be issued to the original payment method.

  • Shipping costs are non-refundable.

  • Customers are responsible for return shipping unless the item arrived damaged or incorrect.

Damaged or Incorrect Items

If your item arrives damaged or incorrect, please contact us within 48 hours of delivery at oursocialcircle.fl@gmail.com with:

  • Your order number

  • A photo of the item and packaging

We will gladly replace the item or issue a refund where appropriate.